Discover the Reliable Virginia Beach Utilities for Your Home: Essential Services Offered

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Virginia Beach Utilities is the backbone of the city's infrastructure, providing essential services to its residents. From supplying clean water to managing wastewater, from providing reliable electricity to ensuring efficient waste management, Virginia Beach Utilities has always been at the forefront of ensuring that the city is a great place to live, work, and play. With a commitment to sustainability, innovation, and excellence, Virginia Beach Utilities has become a leader in the field of utility management, setting an example for other cities to follow.

One of the primary functions of Virginia Beach Utilities is to ensure that the city's water supply is safe and abundant. The utility manages and operates three large water treatment plants that provide drinking water to more than 450,000 residents and businesses. Using advanced technology and innovative processes, Virginia Beach Utilities is able to maintain high-quality standards for its water supply, exceeding state and federal regulations.

In addition to providing clean water, Virginia Beach Utilities also manages the city's wastewater system. This includes the collection, treatment, and disposal of wastewater from homes and businesses. With a focus on environmental responsibility, Virginia Beach Utilities has implemented cutting-edge technologies and processes that allow for the safe and efficient management of wastewater, while also minimizing the impact on the environment.

Another critical service provided by Virginia Beach Utilities is electricity. The utility operates a modern electric distribution system that serves more than 120,000 customers throughout the city. With a commitment to reliability and safety, Virginia Beach Utilities ensures that electricity is always available when it is needed, even during extreme weather events.

As part of its commitment to sustainability, Virginia Beach Utilities has implemented a variety of programs that encourage energy conservation and efficiency. These programs include rebates for energy-efficient appliances, home energy audits, and educational outreach designed to help residents and businesses reduce their energy consumption.

Virginia Beach Utilities is also responsible for managing the city's waste management system. This includes the collection, processing, and disposal of solid waste, as well as the recycling of materials such as paper, plastic, and glass. With a focus on reducing waste and promoting sustainability, Virginia Beach Utilities has implemented innovative programs that have significantly reduced the amount of waste sent to landfills.

One of the unique aspects of Virginia Beach Utilities is its commitment to community involvement. Through various outreach programs, the utility engages with residents and businesses to promote conservation, educate on utility services, and build relationships with the community. This community involvement has helped to build trust and understanding between Virginia Beach Utilities and the people it serves.

Virginia Beach Utilities is also committed to innovation and continuous improvement. The utility is constantly exploring new technologies and processes that can improve the efficiency and effectiveness of its operations. From advanced metering systems to smart grid technology, Virginia Beach Utilities is on the cutting edge of utility management.

Despite the challenges posed by a rapidly growing city and changing environmental regulations, Virginia Beach Utilities remains committed to providing exceptional service to its customers. With a focus on sustainability, innovation, and community involvement, Virginia Beach Utilities will continue to be a leader in utility management for years to come.

In conclusion, Virginia Beach Utilities is an essential part of the city's infrastructure, providing critical services that are vital to the health and wellbeing of its residents and businesses. With a focus on sustainability, innovation, and community involvement, Virginia Beach Utilities is setting an example for other cities to follow. As the city continues to grow and evolve, Virginia Beach Utilities will be there to provide reliable, efficient, and high-quality utility services to all those who call the city home.


Introduction

Virginia Beach Utilities is a local government-owned utility company that provides water, sewer, and natural gas services to the residents of Virginia Beach. The company was founded in 1975 and since then has been providing essential services to the community. Virginia Beach Utilities aims to provide reliable, safe, and affordable services to its customers.

Water Services

Virginia Beach Utilities provides water services to over 200,000 customers in the city. The water is sourced from underground aquifers and treated in state-of-the-art treatment facilities before being distributed to the customers. The company ensures that the water meets all the safety and health standards set by the Environmental Protection Agency (EPA).

Water Conservation

Virginia Beach Utilities is committed to promoting water conservation among its customers. The company offers various programs and incentives to encourage customers to conserve water. These programs include rebates for purchasing water-efficient appliances and fixtures, free water-saving kits, and educational resources on water conservation tips.

Sewer Services

Virginia Beach Utilities also provides sewer services to its customers. The company operates and maintains a vast network of sewer lines, pump stations, and treatment plants to ensure that wastewater is safely and effectively treated before being discharged into the environment. The company also provides sewer backups and blockages services to its customers.

Fats, Oils, and Grease Program

Virginia Beach Utilities has a Fats, Oils, and Grease (FOG) program that aims to reduce the amount of FOG that enters the sewer system. The program educates food service establishments on proper grease disposal techniques to prevent sewer backups and blockages. The company also offers free FOG collection services to these establishments.

Natural Gas Services

Virginia Beach Utilities provides natural gas services to its customers. The company sources the natural gas from various suppliers and distributes it through a network of pipelines. Natural gas is a clean and efficient fuel that is used for heating, cooking, and other applications.

Natural Gas Safety

Virginia Beach Utilities places a high priority on natural gas safety. The company conducts regular inspections and maintenance on its pipeline network to ensure that it is safe and reliable. The company also offers safety tips and resources to its customers to help them stay safe when using natural gas.

Billing and Payment

Virginia Beach Utilities offers several billing and payment options to its customers. Customers can choose to receive their bills electronically or by mail. The company also offers online bill payment, automatic bank draft, and payment by phone. The company also has a customer service department that can assist customers with billing and payment issues.

Assistance Programs

Virginia Beach Utilities offers assistance programs to customers who are struggling to pay their bills. These programs include payment plans, budget billing, and energy assistance. The company also partners with local non-profit organizations to provide additional assistance to eligible customers.

Customer Service

Virginia Beach Utilities prides itself on providing excellent customer service. The company has a dedicated customer service department that is available to assist customers with any questions or concerns they may have. The company also has an online portal where customers can access their account information, make payments, and report issues.

Report an Issue

If customers experience any issues with their services, Virginia Beach Utilities encourages them to report it immediately. The company has a 24/7 emergency line that customers can call to report emergencies such as water leaks or gas odors. The company also has an online reporting tool that customers can use to report non-emergency issues.

Conclusion

Virginia Beach Utilities is a vital utility company that provides essential services to the community. The company is committed to providing safe, reliable, and affordable services to its customers. Virginia Beach Utilities is also dedicated to promoting water conservation, natural gas safety, and providing assistance programs to eligible customers. With its excellent customer service and various billing and payment options, Virginia Beach Utilities is a company that customers can rely on.


Introduction to Virginia Beach Utilities

Are you moving to Virginia Beach and wondering about the utilities service there? Or are you a resident of Virginia Beach looking to learn more about the utilities service you're already using? Either way, you're in the right place. Here, we will be discussing the ins and outs of Virginia Beach utilities.

Water Service in Virginia Beach

When it comes to water service, the City of Virginia Beach provides water utility services. They offer both residential and commercial services, with various payment plans available. The water is sourced from the Lake Gaston Reservoir, which is located on the border of North Carolina and Virginia. This water source provides clean and safe drinking water to the residents of Virginia Beach.

Sewer Service in Virginia Beach

Sewer services are also provided by the City of Virginia Beach. They have a comprehensive sewer system that covers most of the city areas. The payment plan for sewer services is based on usage. The sewer system is maintained regularly to ensure that it's functioning correctly and to prevent any blockages or backups.

Trash, Recycling, and Yard Waste Collection

The City of Virginia Beach provides trash, recycling, and yard waste collection services to its residents. The collection schedules are flexible and can vary depending on location. Trash is collected once a week, while recycling and yard waste are collected every other week. The city also offers bulk item collection for larger items that won't fit in the regular trash bins.

Electricity Services in Virginia Beach

Dominion Energy is the primary provider of electricity services in Virginia Beach. They offer residential and commercial plans, and payment plans are based on usage. Dominion Energy uses a mix of coal, natural gas, nuclear, and renewable energy sources to generate electricity.

Natural Gas Services in Virginia Beach

Virginia Natural Gas is the main supplier of natural gas services in Virginia Beach. They offer reliable gas services to both residential and commercial customers. Natural gas is used for heating, cooking, and hot water in many homes and businesses in Virginia Beach.

Stormwater Management in Virginia Beach

The City of Virginia Beach has a stormwater management program in place to mitigate potential damages caused by flooding. The program includes stormwater drain maintenance, erosion and sediment control, and flood prevention. The city also works to educate residents on how they can help reduce stormwater runoff and protect local waterways.

Online Bill Payment

The City of Virginia Beach offers an online platform for customers to pay their utility bills. It's a quick and convenient way to pay bills and keep track of your payments. Customers can also set up automatic payments to ensure that their bills are paid on time every month.

Customer Service

Customer service is an essential part of any utilities service, and Virginia Beach Utilities take it seriously. They have a responsive customer support team that addresses customer concerns promptly. Customers can reach out to the customer service team via phone, email, or online chat.

Budget Assistance Program

Virginia Beach Utilities offer a budget assistance program to help customers who are struggling to pay their bills. The program provides financial assistance to eligible customers, easing their burden during tough times. Customers can apply for the program online or by visiting a Virginia Beach Utilities customer service center.

Conclusion

In conclusion, Virginia Beach utilities offer a comprehensive range of services to its residents. From water and sewer services to trash and recycling collection, residents of Virginia Beach have access to reliable and efficient utilities. Dominion Energy and Virginia Natural Gas provide electricity and natural gas services, respectively. The city also has a stormwater management program in place to prevent flooding and protect local waterways. Customers can pay their bills online and reach out to responsive customer support for assistance. For those in need, Virginia Beach Utilities offer a budget assistance program to help ease the burden of utility bills.

The Story of Virginia Beach Utilities

Prologue

There was a time when Virginia Beach did not have access to clean, safe water and efficient waste management. But that all changed when Virginia Beach Utilities (VBU) was established in 1963, providing the city with essential services that improve the quality of life for its residents.

The Beginning

Virginia Beach Utilities started with a simple mission: to provide reliable water and wastewater services. Over the years, VBU has expanded its services to include stormwater management, solid waste collection, and recycling programs.

Water Services

  • VBU operates two water treatment plants that supply clean drinking water to over 400,000 residents and businesses in Virginia Beach.
  • The water distribution system includes over 1,800 miles of water mains and more than 15,000 fire hydrants.

Wastewater Services

  • VBU maintains over 1,100 miles of sewer lines and operates three wastewater treatment plants that treat over 40 million gallons of wastewater per day.
  • The treated wastewater is then safely discharged into the Chesapeake Bay.

Stormwater Management

  • VBU manages over 200 miles of stormwater pipes and 21 stormwater pump stations to prevent flooding during heavy rains.
  • The city's stormwater management program also includes public education campaigns on how residents can reduce stormwater runoff pollution.

Solid Waste Collection and Recycling

  • VBU collects over 110,000 tons of residential and commercial solid waste per year through its curbside collection program.
  • The city also offers a robust recycling program that includes single-stream recycling, yard waste collection, and special recycling events.

The Future

VBU is committed to providing high-quality services to the residents of Virginia Beach. The utility continually invests in infrastructure improvements, new technologies, and innovative programs to meet the changing needs of the community.

Epilogue

Thanks to Virginia Beach Utilities, residents and businesses in the city can enjoy clean water, safe wastewater management, and efficient waste collection and recycling services. And that's something to be grateful for.


Closing Message for Visitors

Thank you for taking the time to read about Virginia Beach Utilities. We hope that this article has provided valuable information about the services and programs available to residents and businesses in the area.

If you're considering moving to Virginia Beach or already live here, we encourage you to take advantage of the resources provided by the city's utilities department. From water and sewer services to recycling and energy conservation programs, Virginia Beach Utilities is dedicated to ensuring that our community has access to clean and reliable services.

As we mentioned in the article, Virginia Beach Utilities is committed to sustainability and environmental stewardship. We believe that it's our responsibility to protect the natural resources that make our city such a great place to live, work, and play. We're constantly looking for ways to improve our operations and reduce our impact on the environment.

Whether you're a homeowner or a business owner, Virginia Beach Utilities has programs and services that can help you save money and energy. From rebates for energy-efficient appliances to free home energy audits, we're here to help you make smart choices that benefit both your wallet and the environment.

We also want to remind you that Virginia Beach Utilities is always here to help if you have any questions or concerns about your services. Our customer service team is available 24/7 to assist you with billing, repairs, and other issues. You can reach us by phone, email, or through our online portal.

Finally, we'd like to thank the citizens of Virginia Beach for their continued support of our utilities department. We take our role in the community very seriously and are proud to serve you each and every day. We're always looking for feedback on how we can improve our services, so please don't hesitate to reach out if you have any suggestions or ideas.

Thank you again for reading about Virginia Beach Utilities. We hope that this article has been informative and helpful, and we look forward to serving you in the future.


People Also Ask About Virginia Beach Utilities

What are the utilities offered by Virginia Beach?

Virginia Beach offers a variety of utilities to its residents, including:

  • Water and sewer services
  • Electricity
  • Natural gas
  • Waste management and recycling

How do I start or stop utility services in Virginia Beach?

To start or stop utility services in Virginia Beach, you must contact the city's Department of Utilities. You can do this by phone, email, or in-person at their office. They will provide you with all the necessary information and forms required to start or stop your utilities.

What are the payment options for Virginia Beach utilities?

There are several payment options available to pay your Virginia Beach utility bills:

  1. Online payment through the city's website
  2. Automatic bank draft
  3. Payment by phone
  4. Payment in-person at authorized payment locations

How do I report a utility emergency in Virginia Beach?

If you experience a utility emergency, such as a power outage, gas leak, or water main break, you should immediately contact the Department of Utilities. They have a 24-hour emergency line that you can call to report the issue and receive assistance.

What is the average cost of utilities in Virginia Beach?

The cost of utilities in Virginia Beach varies depending on the size of your home and your usage. On average, residents can expect to pay around $150-200 per month for electricity, water, and gas. However, this can vary significantly based on factors such as the time of year and your personal usage habits.